Country Head, Spain, Raisin GmbH
David Jimenez
Country Head, Spain, Raisin GmbH
Digital enthusiast, innovator and FinTech advocate obsessed about Customer Experience. I'm not the typical banker, consultant or designer, but the mix of multi-disciplinary areas. Always learning, never stop pursuing excellence on everything I do. Very passionate of the roles I've been involved. Since I started my career I've been a non-conformist. Always looking for challenging projects, trying to push the boundaries to achieve the highest rates on customer experience. Broad experience: I have worked in one of the best consulting firms (Accenture), largest bank in Europe (Santander), best digital bank of Spain (ING Direct) and one of the fastest growing FinTech startups in the world (Raisin). Multidisciplinary background: I'm a lawyer by training, digital banking expert by profession. I have been involved in many different projects: from online banking websites redesign, define new on-boarding process, develop new products, enhance customer experience, etc... International vision: I have lived and worked in 4 different countries: Madrid (Spain), New York (US), London (UK) and Berlin (Germany). These priceless experiences have helped me to be a very open-minded person with a global view and local knowledge. Digital nomad: Constantly seeking and instigating change in financial services. Very creative in finding innovative solutions to problems and brilliant in synthesizing large volumes of information, quickly discerning what’s relevant. Proactive identifying the latest technology to ideate and drive the bank's digital strategy. Specialties: Digital Banking, Innovation, Strategy, Customer Experience, Business Development, Payments, UX, Design, Market Research and Analysis.